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Tour: Any pre-arranged,
prepaid journey to one or more destinations and returning
to the point of departure. usually includes transportation,
accommodation, meals, sightseeing, and other components,
and is sold as a unit without price break-outs by component.
Reference 'GroupTravel' Author Martha Sarbey de Souto.
Also 'tour' maybe regarded as a regularly scheduled guided
group visiting one or more destions and seeing natural
and cultural places of interest along the way. This journey
may be a returning or oneway tour.
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Extended Touring:
We class this a a tour app. over 20 days generally combining
more than one tour in a oneway direction..
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Returning Tour:
This is a tour that say may start from Darwin and returns
to Darwin when it has finished.
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Oneway Tour: This
is a tour that say may start from Melbourne and finishes
at a different city such as Darwin.
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Trip: Is a journey
from start to finish.
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Travel: Is how you
make your way around on the journey from start to finish
you take on your holiday.
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Charter: To hire
by contract the entire capacity of an motorcoach with
the driver/guide basing a trip plan on the needs and desire.
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Personalised Tour:
Again the same as to hire by contract the entire capcity
of an motorcoach with the driver/guide.
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Tour Operator: This
is a tour company that you travel with on tour. A tour
operator is the person who supplies the guide/host/driver,
the vehicle, the back-up support, the camping equipment,
the accommodation arrangements, the food.
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Our Eticket: A electonic
ticket via email. consisting of 3 pages. the first is
for you to sign and return to us via fax or scanning confirming
your ticket details. pages 2-3 you take with you and hand
to the driver at pickup.
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Our Quote: An email
sent by us usually around 2-3 pages details a specific
tour.
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F.I.T: (foreign
Independant Traveller) - An international preplanned,
prebooked, and prepaid trip with an itinerary and componentss
planned to the traveller's specifications. Custom-designned
itinerary, as oppsoed to buying an existing tarvel package.
Reference 'GroupTravel' Author Martha Sarbey de Souto.
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Adult Prices: This
is usually for a person aged 12/14/16 and over in australian
land based tours. Your quote will specify the exact age
for child or adult pricing. The age will vary between
tour operators.
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Childs Prices: Generally
children between 4-12 up to 16 depending on the particalur
tour operator.Your quote will specify the exact age for
child or adult pricing. An example is her from the operator
' Adventure Tours Australia'. Children over 12 years of
age pay full adult fare. * Children aged 8-12 years receive
a discount on most tours. Prices available on application.
* Children under 16 years of age are not permitted to
unless accompanied by an adult
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Infant: Generally
a child under 2 years old.
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Adventure Traveller:
- Trips designed for the active
traveller often including hiking, trekking, rafting, camping,
terrain exploring. For the fit and adventurous who want
to get off the beaten track.
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Soft Traveller:
Those who prefer the more comfortable facilities yet still
travelling to experience all Australia has to offer and
can hike 5-9kms a day over uneven terrain often in high
temperatures.
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Extreme Adventurer:
Hikes up to 9kms or more per day. Warning: Tours graded
with ‘3 Boots’ are only suitable for very fit people who
enjoy basic bush camping and can hike 5-9kms a day over
uneven terrain often in high temperatures.
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Bus: Generally a
45 front facing seat vehicle with air-conditioning.
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Mini Coach: Generally
a 21-24 front facing seat Toyato vehicle with 'NO' toilet
on board
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Coach: Is a motorcoach
or deluxe bus with a toilet on board. Generally a 45 front
facing seat vehicle with air-conditioning.
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Troopie: This is
reffered to a Toyota Troop Carrier. With 3 seats including
the drivers in the front and 2 side facing cushioned bench
seats (4 pax) on each side in the back. please not the
vehicles are airconditioned though often we find guides
like to drive with the window's down as the tour passengers
and jumping in and out of the vehicle so often the guides
want the passengers to get aclimatised to the area. generally
last day on the way home the a-c goes on.
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Flynet: A net pulled
down over ones face to protect themsleves from annoying
flies.Mostly used seasonally in Central Australia. Cost
App $8.
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Depart: This is
usually a 5.30 -7am start from a city. In our tickets
and quotes we will clarify this.
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Pickup: The address
of where you begin the tour.
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Finish:This is usually
at the end of the tour. Finishes times are generally 5-8pm
unless specified in your quote. Exception would be some
of our Ayers Rock tours which finish at midday at the
rock..
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Deluxe tour: A term
that varies betweens tour operators. We generally say
this to be the best of the tours that particular tour
operator has to offer. This will either have accommodation
or best quality campsites.
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Luxury tour: As
with Deluxe tours this is the same. A term that varies
betweens tour operators. We generally say this to be the
best of the tours that particular tour operator has to
offer. This will either have accommodation or best quality
campsites.
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Luxury camping:
A term that varies betweens tour operators. We generally
say this to be the best camping facilities of the tours
that particular tour operator has to offer. This will
have campsites with hosts and cooks. The meals will be
not be fine dinning but better quality than basic camping.
The tents will be slightly bigger with beds frames, pillows,
mattresses and linen. Some will have lights and fans.
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Bush camping: Generally
- no facilities other than those that are carried on the
vehicle. Passengers sleep in swags (Aussie bedroll). The
tour will stop along the way at roadhouses for clients
to have a shower etc.
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Permanent camping: Generally
- have permanently erected tents (multi-share), permanent
cooking facilities and purpose-built fire pits, screened
eating areas, share showers and toilets.
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Semi permanent camping:
Generally - tents must be erected by guide and passengers,
share showers and toilets, no cooking facilities except
those carried on the vehicle.
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Basic camping: Generally
- tents must be erected by guide and passengers, share
showers/toilets or some/all nights no showers/toilets
, no cooking facilities except those carried on the vehicle.
(Specified in the itinerary section of your quote whats
availabile- if not please ask us). As tour companies may
tend to move campsites these facilities change.
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‘Safari in Style’/Deluxe
Campsite - Safari Accommodation (large permanent
twin share tents) with proper beds, pillows, linen, towels,
fans and lighting. Campsites have permanent cooking facilities,
screened eating areas, share showers and toilets.
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Pax: Generally one
person who is on a tour.Passangers
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Per Person: Generally
the price of a single adult or child
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Small Groups: We
usually say this for number from 5-24 passengers
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Medium Groups: We
usualy say this for numbers from 30-55 passengers in a
tour.
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Large Groups: We
usualy say this for numbers from 55+ passengers in a tour.
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Guide: Person licensed
(wherein necessary) and employed to take tourists on local
or interstate sightseeing and adventure excursions. Not
to be confused with the host.Usually also your driver
on a tour. This person will accompany you on the itinerary
walks and explain abouth the local flora, Fauna and cutural
aspects of that area. The guide may not be a walking dictionary
though he generally will have a sound knowledge of the
area.
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Host: The person
accompaning the guide or driver. This person is licensed
(wherein necessary) and employed to generally be know
as the tour groups manager and explain the sights.We find
this term 'Host' seems to vary betweens companies.
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Driver: Is usually
your guide. The drivers responsibilyt is for the driving
of the tour clientele throughout the tour. He is generlly
responsible for the maintanene whilst on tour.
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Breakdowns: This
is when a tour vehicle breaks down during a tour. A driver
must follow protocol and his operations managers guidelines.
Often that may be to delay the trip and wait for a replacement
bus or spare part or service emchanic. Even a new bus
can develop difficulties. The more remote the trip usually
longer the wait. As vehicles are service regularly this
is not a common occurance. the Australian Tourism industry
prides itself on providing reliable vehicles.
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Sightseeing: Generally
a term we use for a very soft adventurer or large coach
group on tour. This we feel means guided tours of sights
easily accessed. We acknowledge this term can be described
in many ways. We don't strictly adhere to this definition.
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Admission fees:
includes fees to National Parks, Musuems, Cultural Centres
and attractions.
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Hostel accommodation:
Ever noticed there is only one letter different between
hotel and hostel. - 4 or 6 or 12 bed Dorm rooms or Twin/Double
rooms with shared facilities. Shared facilites may be
a common kitchen, toilets and showers (toilets/showrs
same sex generally).
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Budget accommodation:
Generally - Each room is air conditioned and contains
bunks or a double bed and bunks, two people in each.
There is also table and chairs in the room but no en suite
or private facilities. Budget accommodation guests share
a shower and toilet block near the rooms. Bed linen and
pillows are supplied.
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Hotel accommodation:
Generally - Hotel/Lodge accommodation is three star.
Each room is large, airy, air conditioned and has private
bathroom facilities.
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Waiting List: people
on a list for an last minute opening occurs
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Cancellations: We
a client contacts us and says they wish to not go on the
tour anymore after they have booked. Tour operator - no
no cancellation policy is the same between Tour Operator.
A rule of thumb may be - Up to 30 Days - agents
deposit crditied for another booking. 48 Hours - 30
Days is 25% of Fare Plus Deposit. 24 Hours - 48
Hours - 50% of Fare Plus Deposit. Within 24 Hours
or No-Show 100% of Fare Including Plus Deposit
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No-Show: If it is departure
time and a tour passenger has not arrived, there is no
alternative but to go on without the passenger - a
no show.
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Credit Card Fee:
Currently only one tour company has a credit card fee.
This is Adventure Tours and they have a 1.5% fee on all
amounts taken by them using a visa or mastercard.
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Rack Rate: Published
-regular rates of a tourism service.
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Gross rate: Rate
prior to deducting any commission
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Net Rate: Is the
rate wholsale rate before any markups.If payment is taken
as a spilt system (see payments) then generally speaking
in our tickets we will show this as the amount the supplier
requires.
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Twin Share: All
tours with camping or accommodation tend to be twin share
or even dorm share. Our tours have this listed. Some tours
offer optional extra upgrades so a person be be accommodated
alone.
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Single Supplimentary
Charge: When you have a single adult travelling and
the tour is based on twin share. This person then requests
if available a single tent or room to themselves paying
the difference for upgrading.
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Optional Tour: This
is where a passenger may choose a option not part of the
tour itinerary such as a flight over the Kakadu escarpment
or Quad 4WD-ing on a tour from Hobart.
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Addon: A supplementry
charge. This is explain when offered in detail.
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GST: The Australian
Goods and Services Tax. This is 10%
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YHA: Youth Hostel
Association member
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VIP: A Membership
of a backpackers Association
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Backpacker: It used
to be some one with their travel and personal items in
a canvas bag strapped onto their back in a napsack, travelling
in a oneway direction on a limited budget exploring different
nations and cultural as they travelled through that country.
Nowdays it can include such people as a couple of professionals
(with the backpack) on a limited time frame travelling
just one country wanting to explore it's icons and highlights
with a very generous budget staying in 4 star hotels.
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Packaged tour: Pre-arranged
combination of such as hotel, air, sightseeing and social
events packaged together and sold as an all-inclusive
package.
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Specials: This is
generally speaking a package or tour with a set time to
pay and to travel by that has been discounted.
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Transfers: Usually
this means the mode of transport from your hotel to the
tour starting point or finishing or airport. Not generally
used in our tours. Except mught be used when you fly into
Seven Spirit Bay or Bathhurst Island tours.
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Force Majeure: From
the French, literally a stronger force. In the context
of a tour operator's responsibility clause, referring
to something beyond one's control, as in an act of God.Reference
'GroupTravel' Author Martha Sarbey de Souto.